Last Updated: 01/02/2025

Who we are and what this agreement does

We are Splash Games, an application provided and maintained by NextGen Play Ltd (company number 14051889) (we, us or our) of 27 Palmeria Mansions, Ground Floor Office Front, Church Road, Hove, East Sussex, United Kingdom, BN3 2FA. These terms apply to the use of all services (Services) provided by us or otherwise made available by us, including:

all games developed and/or published by us;

all apps published by us (App);

our site, www.splashgames.co.uk/;

other services, such as in App purchasing services or rewards marketplaces provided via our App;

all interactive features, services and communications provided or facilitated by us;

all email newsletters published or distributed by us.

Account Creation

To access the Services you need to create a Splash Games account (Account) by providing your email address, phone number, age and gender. You agree to always provide us with true information and to keep that information updated. You may not create or use more than one account. Your Account is personal to you and you may not allow anyone else to use your Account or share any password relating to the Account. If you think your Account is not secure, you must tell us immediately by contacting hello@splashgames.co.uk.

Your privacy

We only use any personal data we collect through your use of the Services in the ways set out in our privacy policy unless you are using a specific service to which a different privacy policy applies, as set out below. Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App or Services may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

Additional terms for specific Services

In addition, the Services set out below will be governed by the following terms of use and privacy policies:

Apple App Store's terms also apply

Unless you have downloaded the App from our website (as an APK file), the ways in which you can use the App and Services may also be controlled by the Apple App Store's rules and policies https://www.apple.com/legal/internet-services/terms/site.html and https://www.apple.com/uk/legal/privacy/en-ww/ and Apple App Store's rules and policies will apply instead of these terms where there are differences between the two.

Operating system requirements

The App requires either an Apple Mobile phone or an Android Mobile phone with a minimum of 50MB of storage space. For IOS the app requires an operating system version of 15.0 or higher. For Android the app requires an operating system version of 12.0 or higher.

Support and how to tell us about problems

Support. If you want to learn more about the App or the Services or have any problems using them, please contact us Maintenance. We are solely responsible for the App and the Services, including providing any maintenance and support for the App. In no event will the Apple App Store have any obligation to provide any such maintenance or support services even if you downloaded the App from the Apple App Store. Availability. We don't guarantee that the Services will always be available or will be updated. You understand that we may discontinue the Services or make changes to the Services at any time for any reason or no reason without notice or liability to you. If we plan to discontinue the Services (or any part of the Services), we will endeavour to notify you reasonably in advance of the date on which such discontinuance takes effect. Contacting us (including with complaints). If you think the App or the Services are faulty or misdescribed or wish to contact us for any other reason, please email our customer service team at hello@splashgames.co.uk or call them on 01273714962. How we will communicate with you. If we have to contact you we will do so by email, by SMS or by pre-paid post, using the contact details you have provided to us.

You must be at least 17 to accept these terms and use the app

You must be 17 or over to accept these terms and use the App and the Services.

You may not transfer the App to someone else

We are giving you personally the right to use the App and the Services as set out above in the how you may use the App section. Whilst you may have sharing rights as set out above, you may not otherwise transfer the App or the Services to someone else, whether for money, for anything else or for free. If you sell, transfer or give any phone away on which the App is installed, you must remove the App from it.

Changes to these terms

We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce. We will give you at least 30 days’ notice of any change by sending you an email or a SMS with details of the change or notifying you of a change when you next start the App. If you do not accept the notified changes you may continue to use the App and the Services in accordance with the existing terms but certain new features may not be available to you.

Update to the App and changes to the Services

From time to time we may automatically update the App and change the Services to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the App for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App and the Services.

If someone else owns the phone you are using

If you download the App onto any phone not owned by you, you must have the owner's permission to do so. You will be responsible for complying with these terms, whether or not you own the phone.

We may collect technical data about your phone

By using the App or the Services, you agree to us collecting and using technical information about the phone you use the App and access the Services on and related software, hardware and peripherals to improve our products and to provide any Services to you.

We may collect location data

The Services require the location data functionality on your phone to be on in order to function properly. You can turn off this functionality at any time by turning off the location services settings for the App on your phone. If you leave the functionality on, you consent to us and our affiliates' and licensees' transmission, collection, retention, maintenance, processing and use of your location data and queries to provide and improve location-based products and services.

We are not responsible for other websites you link to

The App or Services may contain links to other independent websites which are not provided by us. Such independent sites are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies (if any). You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.

Licence restrictions

You agree that you will:

except in the course of permitted sharing (see how you may use the app) not rent, lease, sub-license, loan, provide, or otherwise make available, the App or the Services in any form, in whole or in part to any person without prior written consent from us;

only use the App and the Services for your own personal non-commercial purposes in accordance with these terms and, if you have downloaded the App from Apple’s AppStore, the Apple App Store’s terms;

not use the App and the Services outside the United Kingdom;

not copy, distribute, transfer or (except as expressly set out in these terms or as permitted by the App’s functionality) communicate to the public the App or any content within the App or interfere with the normal operation of the App;

not translate, merge, adapt, vary, alter or modify, the whole or any part of the App or Services nor permit the App or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the App and the Services on your phone as permitted in these terms;

not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or the Services nor attempt to do any such things;

comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App or Services.

Acceptable use restrictions

You:

must not use the App or Services in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms and, if you have downloaded the App from Apple’s AppStore, the Apple App Store’s terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the App, Services or any operating system;

must not infringe our intellectual property rights or those of any third party in relation to your use of the App or Services;

must not transmit or submit any material that is unlawful, defamatory, offensive, obscene, threatening, harassing, abusive, violent, hateful, racist or otherwise objectionable or inappropriate in relation to your use of the App or Services;

represent and warrant that your Content is accurate, does not breach any applicable laws or rights of others, that you have the appropriate permissions or rights from any third parties whose information or intellectual property is included in Your Content and that Your Content is free of malware, viruses, adware, spyware or any malicious code;

must not use the App or Services in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other Account holders; and

must not collect or harvest any information or data from any Services or our systems or attempt to decipher any transmissions to or from the servers running Services.

must not exploit game mechanics to gain an unfair advantage. Consequences of such actions may include forfeiture of entry fees, suspension of accounts, or other appropriate measures.

Terms for Practice Players

Practice Plays let users try Splash Games for free, offering a risk-free way to explore gameplay, rules, and mechanics. Monthly Reset

Users receive ten (10) Practice Plays per month, resetting at the start of each month.

Game Eligibility

Practice Plays are available on all Splash Games titles.

Non-Competitive Gameplay

Practice Plays are non-competitive and do not involve stakes, prizes, or player matchmaking.

No Rewards

Practice Plays offer no cash, BC, or virtual currency rewards. They are strictly for practice.

Usage Limit and Free Access

Users are limited to ten (10) Practice Plays per game, per month, which cannot be rolled over. Each Practice Play is free and requires no in-game currency.

Modifications to Practice Play Terms Splash Games reserves the right to modify, suspend, or terminate any part of Practice Play terms, including game offerings or monthly limits. Any significant changes will be communicated via account notifications or email.

Terms for Money Players

Within the App and the Services you may enter into tournaments and competitions only once you have deposited real money into your Account wallet. The winner of each Tournament will be determined by their skill in relation to other Account holders competing in the same Tournament. In the event of a dispute regarding the outcome of a Tournament the decision of Splash Games is final and no correspondence or discussion will be entered into.

Using Bonus Cash

BC can be used to enter tournaments under the following terms:

Entry Fee Split: Tournament entry fees are deducted with a 80/20 split, using 80% real money and 20% BC when possible.

If the 80/20 split isn’t available, BC may be used in higher percentages, up to 100%.

BC cannot be used to enter a Mega Tournament.

Winnings: Any profits from BC are credited as BC, while real money winnings reflect the real money portion of the entry fee.

Additional Terms

Non-Withdrawable: BC cannot be withdrawn or converted to real money.

Bonus Cash Expiry: BC does not expire.

Real Money Withdrawals: When you withdraw real money, any remaining BC balance will be wiped from your wallet after 30 days unless you make a real money deposit within this period. During this 30-day period, your BC balance remains available for use.

Modifications to BC Terms

Splash Games reserves the right to modify, suspend, or terminate any part of the BC program, including eligibility, usage terms, and promotional conditions. Any significant changes will be communicated via account notifications or email. In the event Splash Games determines that Bonus Cash has been mistakenly credited to your Account, you agree that Splash Games may deduct such Bonus Cash from your Account upon discovery of such error. The Services may offer the ability to purchase (In-App Purchases) and/or earn virtual rewards (Bonus Cash) which may be used as a stake in Tournaments.

Standard Tournaments (ST)

ST’s are cash competitions that are opened by players within the app at any time of the day. These tournaments are hosted in the app depending on the game and entry fee. There is no re-entry for these tournaments.

Prizes

The prizes of ST’s are determined by Splash Games. If you submit the same score as another player, the prize is awarded to the player who submitted their score first.

Modifications to ST Terms

Splash Games reserves the right to modify, suspend, or terminate any part of ST’s including eligibility, entry fees, prize pool allocations, and promotional conditions. Any significant changes will be communicated via account notifications or email.

Mega Tournaments (MT)

MT’s are special competitions offering high-stakes real money prize pools at low entry fees. These tournaments are promoted within the app and provide daily and weekly tournament options across selected games.

Re-Entry and Score Improvement

Score Retention on Re-Entry: Players may re-enter to improve scores; only the highest score is retained.

If the re-entry score is higher, the leaderboard updates accordingly.

If the re-entry score is lower, the original higher score is maintained.

Entry Fees

It is not possible to use BC to enter MTs, only real money can be used as the entry fee.

The full entry fee is required for initial entries, however entry and/or re-entries can be offered at a discounted entry fee, determined by Splash Games.

Prizes

The prizes of MTs are determined by Splash Games. If you submit the same score as another player, the prize is awarded to the player who submitted their score first.

Modifications to MT Terms

Splash Games reserves the right to modify, suspend, or terminate any part of MT including eligibility, entry fees, prize pool allocations, and promotional conditions. Any significant changes will be communicated via account notifications or email.

Skill-Based Matchmaking Terms and Conditions

Splash Games have developed a state of the art skill-based matchmaking algorithm to create fair competition by grouping users of similar skill levels:

Tier Placement and Pairing

Your tier is determined by your game results (score and consistency of score). Tournament matchmaking aligns players with those in their tier to ensure a balanced, enjoyable experience.

Modifications to Skill-Based Matchmaking Terms

Splash Games reserves the right to modify, suspend, or terminate any part of Skill-Based Matchmaking including eligibility, tier placements, and user pairings. Any significant changes will be communicated via account notifications or email.

Payment of Fees

You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. We may revise the pricing for the services offered through the Service at any time. You acknowledge that we are not required to provide a refund for any reason, and that you will not receive money or other compensation for unused virtual items when an account is closed, whether such closure was voluntary or involuntary.

No Gambling

No gambling is allowed within the App or the Services. The Tournaments enabled through the Services are skill-based games, meaning the outcome of all Tournaments are based predominantly upon the skill of the Tournament participants, not chance.

Intellectual property rights

All intellectual property rights in the App and the Services throughout the world belong to us and/or our licensors and the rights in the App and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the App or the Services other than the right to use them in accordance with these terms.

Third party advertising

Our Services may feature advertisements and promotions from us or other companies. Clicking on any such advertising may take you out of the Services to other sites which are not under our control. Third parties whose products and/or services are being advertised or promoted in the Services are responsible for the products and/or services they are promoting as well as for the content of the advertisements and promotions for those products and/or services. When you use other companies’ services like these, the other company’s service may (or may not) ask you for permission to access your information and content. We are not responsible for these other companies’ content, business practices or privacy policies, or for how they collect, use or share the information they get from you. We make no representation or promises about any content, goods or services these other companies provide, even if linked to or from the Services. We are not liable for any claim relating to any content, goods and/or services of third parties.

No Warranties

Without limiting our liability under our responsibility for loss or damage suffered by you the App and Services are provided “as is” and “as available” save for in relation to any in-app purchases made by you via the App, and all warranties whether express or implied, including but not limited to warranties of satisfactory quality and fitness for purpose are hereby excluded. Whilst we will exercise reasonable care and skill to ensure that the App and its content are virus free, we cannot guarantee this. Accordingly, we urge you to take your own precautions in this regard (such as using anti-virus software). We accept no responsibility for any damage caused to your phone by the App unless such damage was caused by an in-app purchase made by you via the App.

We may end your rights to use the App and the Services

We may end your rights to access and use the App and the Services, in our sole discretion, at any time without notice to you, if:

you have broken these terms or any other terms that apply to your use of the Services; or

we suspect misuse by you of the Services; or

we suspect any unlawful activity associated with your Account or use of the Services; or

your Account has been inactive for a period of time.

If we end your rights to use the App and the Services:

You must stop all activities authorised by these terms, including your use of the App and the Services.

You must delete or remove the App from all phones in your possession and immediately destroy all copies of the App which you have and confirm to us that you have done this.

We may remotely access your phone(s) and remove the App from them and cease providing you with access to the Services.

You may terminate your Account and your use of the Services at any time by contacting us. Upon termination of any Services or your Account, the following provisions of these terms will survive: Licence Restrictions, Intellectual Property Rights, Interactive Services, We may end your rights to use the App and the Services, No Warranties, Our responsibility for loss or damage suffered by you, If a court finds part of this contract illegal, the rest will continue in force, Even if we delay in enforcing these terms we can still enforce them later, No rights for third parties, Which laws apply to this contract and where you may bring legal proceedings and Alternative dispute resolution

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You need our consent to transfer your rights to someone else

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.

No rights for third parties

This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

If a court finds part of this contract illegal, the rest will continue in force

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

Even if we delay in enforcing these terms we can still enforce them later

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

You have several options for resolving disputes with us

Our complaints policy. Our Customer Service Team will do their best to resolve any problems you have with us or our products as per our Complaints policy. Resolving disputes without going to court. Alternative dispute resolution is an optional process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you're not satisfied with the outcome you can still go to court. You can go to court. These terms are governed by English law and wherever you live you can bring claims against us in the English courts. If you live in Wales, Scotland or Northern Ireland, you can also bring claims against us in the courts of the country you live in. We can claim against you in the courts of the country you live in. Any matters arising between you and the Apple App Store shall be as set out in the Apple App Store’s terms and conditions.

Contact information

NextGen Play Limited Company number: 14051889 Registered office: 27 Palmeria Mansions, Ground Floor Office Front, Church Road, Hove, East Sussex, United Kingdom, BN3 2FA Email: hello@splashgames.co.uk Web: https://www.splashgames.co.uk/ Phone: 01273714962